Wednesday, November 17, 2010
Lewis Winch gives good service!
Posted by OasisTree:
I bought my Lewis Winch in the spring of '08, and mounted it on a Stihl 650.
I love it!
Last summer I noticed that a piece that you turn to lock the winch in place was starting to bend. Later I was winching a large Mulberry stump onto my trailer, the stump caught, and instead of my choker breaking, that piece on the winch broke. When I took it apart, the roll pin that held it in place had actually broken in two.
I called Lewis Winch headquarters, and they sent my new pieces free of charge. Was very happy with the service, just alerting any of you other Lewis Winch owners that it might be a possible weak point.
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Posted by Lewis Winch:
We are very happy that you are satisfied with our service and like so many others, that you love your Lewis Winch.
The roll pin that you mentioned, also acts as a shear pin. You are running a very powerful saw on your Lewis Winch, so when your stump caught, something had to give.
We make the clutch and drum roll pins "the weak link" on purpose, so they act as a safety device for the Lewis Winch.
It is much less expensive to replace the roll pins than a broken gear or the cable.
We hope you continue to safely enjoy your Lewis Winch and please feel free to contact us anytime for advice, parts, service or just a friendly chat! And remember, we are always looking for good photos and video footage of you using your Lewis Winch.
info@lewiswinch.com
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